WHICH COURIER DO YOU USE TO SHIP?

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We ship worldwide by DHL. We reserve the right to use discretion in circumstances where it makes more sense to use an alternative delivery method.

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HOW CAN I TRACK MY PARCEL?

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You will be sent a dispatch confirmation email as soon as your order has been processed. This email will also contain your tracking number issued by the chosen shipper. You…

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HOW CAN I CHANGE MY SHIPPING ADDRESS?

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By default, the last used shipping address will be saved into to your ShellSoul account. When you are checking out your order, the default shipping address will be displayed and…

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WHAT IS MY SHIPPING COST?

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Options: 1. DHL Freight: Flat Rates for various regions, shipment will be calculated at Checkout. Shipping takes around 10 days time. 2. Hong Kong Post: Free Shipping in 3 Days…

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